10ft+ Real Decorated Christmas Tree (10 Colour Schemes)

10D

Christmas Tree Care

Your tree should be watered and cared for, just as you would for any house plant, brought into a warm, dry atmosphere. To ensure maximum longevity, water your tree daily, and it will reward you with that beautiful fragrance and excellent needle retention.

In addition, we supply you with a Christmas tree stand that holds water. So keep your Christmas tree stand topped up with water way above the bottom of the trunk; you will be surprised how much the tree drinks! Finally, keep your tree away from radiators or other heat sources, including air conditioning. If you have underfloor heating, consider turning the zone off where your Christmas tree is or putting a mat down in position before we arrive to prevent it from getting too hot.

Our office is open from Mon-Sun 7.30am to 8pm including bank Holidays except Christmas Day.

FAQ

What time will my Christmas tree(s) arrive?

Your Christmas tree will always be delivered and decorated on your chosen day during office hours. Every morning at 5 am, we run a report that calculates our best route for the day. Once generated, we will send you an estimated ETA by mail.

You have installed my Christmas tree, but where are the decorations?

Depending on the day, the florists that dress your Christmas tree may travel independently to the operatives that install your Christmas tree, especially where large Christmas trees or multiple installations are involved. A tree takes longer to dress than install, so the florist will often need to catch up to the installations team when travelling independently. But rest assured, the Christmas tree will get decorated the same day.

Do you supply Christmas tree presents for under the tree?

Yes, we can on request, but note that we supply a matching wicker tree skirt to cover the Christmas tree stand, and it looks excellent stood alone and not surrounded by presents. The choice is yours.

What colour are the Christmas tree lights?

As a rule, if you choose a colour scheme with Gold, Red, Chocolate or Green decorations, the Christmas tree lights will be warm white. The Christmas tree lights will be white if you choose a colour scheme with Silver, Blue or Purple decorations.

We need a socket for the Christmas tree lights. What do we do?

Our lights run off a standard indoor plug connected to the mains via a socket. So in the first instance, speak to your facilities department about running an extension lead from the nearest power point so you can provide a socket up to where the Christmas tree is going. It is generally achievable. Failing that, for an additional cost, we can dress your Christmas tree with battery-operated lights and advise you to contact us for a price.

Why do you not supply Christmas trees to new residential addresses?

We made a conscious decision in 2019 to stop all new residential installations owing to the demands and constant changes to delivery slots made by far too many residential customers. Our priority is our high standards and punctuality; we were no longer prepared to facilitate any new residential customers and jeopardise this owing to unreasonable last-minute delivery requests and cancellations. Unfortunately, it was happening far too often!

*We now only accept orders from repeat long-standing residential customers that have used us for years and new business from residential customers ordering the Dream Team Decorating Service.

We are a Charity; please, can you donate a Christmas tree?

We already have a preferred list of local charities, hospices and individuals to whom we choose to donate Christmas trees, so the answer is no. However, we will put your name on file, and if the circumstances change, we will consider adding you to our waiting list.

We are a commercial landlord/pub company/restaurant/contract cleaner with 100+ sites requiring Christmas trees. Can you manage multiple locations and give us your best price?

Yes, we can manage and facilitate multiple sites for companies like yours, but our prices are transparent, and every customer pays the list price. So the answer will always be no if you ask for a volume discount for our services. If you are a facilities company, it is up to you to add the management fee to our list price and not try and take away our profit. Our prices are highly competitive for the service we deliver, and we will represent your customers as we do our valued customers.

What happens to the Christmas tree after you have collected it?

We will donate your Christmas tree to a local wildlife trust, conservation project, or mulch to go back into the ground and plant at least one Christmas tree for everyone supplied. We are always happy for suggestions and welcome any green-minded organization to take the trees off our hands and put them to good use.

What happens to the lights and decorations when you take them away?

We box the lights and the decorations separately and store them inside our warehouse. Our warehouse, located on a large fruit farm outside Sevenoaks, Kent, has plenty of space. We test the lights again in November and replace any faulty ones ready for the season. We also check the decorations are suitable for another season, removing any that are no longer suitable. We add to our collection every season (preferring sustainably made ornaments) and have hundreds of boxes of decorations in storage that we have built up over the years in all shapes, sizes and colours.

Do you belong to any trade and industry organisations?

Yes, we are proud members of the British Christmas Tree Growers Association (BCTGA).

When and why did you set up Deliver me a Christmas tree?

For most of the year, bar the festive season, we t/a Riverhill Garden Supplies, a Landscape Supplies business serving fellow industry professionals and the general public. In addition, we now have a significant online presence. Still, until the internet implosion, Heidi and Jeremy could be seen at their pop-up site on the A25 in Sevenoaks selling their beautiful real Christmas trees from as early as 1998 to generate additional income. Whatever the weather, they would support their fledgling business over the winter when things went quiet by selling Christmas trees. So why Deliver me a Christmas tree? Heidi and Jeremy's first-ever customer was on foot and asked: "Do you deliver?" Of course, Heidi and Jeremy obliged; the rest is history.

Is it true you supply Westminster Cathedral with Christmas trees?

Yes, we do, and we have done it for over a decade. The Cathedral have several trees, the highlight being 2 x 17ft Christmas trees on either side of the altar that we cut in the morning, take up on a trailer and install the same day. It is our favourite job and marks the end of the season for us before the collections begin!

Our office is open from Mon-Sun 7.30am to 8pm including bank Holidays except Christmas Day.