7ft Non-Drop Real Christmas Tree Installation and Collection

7FTIC

Christmas Tree Care

Your tree should be watered and cared for, just as you would for any house plant, brought into a warm, dry atmosphere. To ensure maximum longevity, water your tree daily, and it will reward you with that beautiful fragrance and excellent needle retention.

In addition, we supply you with a Christmas tree stand that holds water. So keep your Christmas tree stand topped up with water way above the bottom of the trunk; you will be surprised how much the tree drinks! Finally, keep your tree away from radiators or other heat sources, including air conditioning. If you have underfloor heating, consider turning the zone off where your Christmas tree is or putting a mat down in position before we arrive to prevent it from getting too hot.

Our office is open from Mon-Sun 7.30am to 8pm including bank Holidays except Christmas Day.

FAQ

What is this service?

We do everything but decorate the Christmas tree:

1.) The tree(s) is delivered and installed into a water holding stand that we supply on your chosen date.

2.) You or a 3rd party decorate the Christmas tree.

3.) We return and collect the Christmas tree (that you or a 3rd party undress) along with the tree stand.

4.) We take the Christmas tree back to our farm, tidying up behind us where the Christmas tree is recycled.

I would like you to decorate the Christmas tree.

You will need our Decorated Christmas Trees (Full Service)

What time will my Christmas tree(s) arrive and be collected?

Always on your chosen day during office hours. Every morning at 5 am, we run a report that calculates our best route for the day. Once generated, we will send you an estimated ETA by mail. For collection, you must remove all lights and decorations before we arrive.

When should I decorate my Christmas tree?

Once we have installed your real Christmas tree, allow a couple of hours for the tree and branches to settle.

What colour should I decorate my Christmas tree?

That's your choice. The popular colour schemes chosen for our Decorated Christmas trees (Full Service) are Red + Gold, All Red, All Gold, Red + Green, Chocolate + Gold, Gold + Purple, Silver + Blue, Silver + Purple and All Silver.

What colour Christmas tree lights should I use?

As a rule, if you choose a colour scheme with Gold, Red, Chocolate or Green decorations, the Christmas tree lights should be warm white. Likewise, the Christmas tree lights should be white if you choose a colour scheme with Silver, Blue or Purple decorations.

Why do you not supply Christmas trees to new residential addresses?

We made a conscious decision in 2019 to stop all new residential installations owing to the demands and constant changes to delivery slots made by far too many residential customers. Our priority is our high standards and punctuality; we were no longer prepared to facilitate any new residential customers and jeopardize this owing to unreasonable last-minute delivery requests and cancellations. Unfortunately, it was happening far too often!

*We now only accept orders from repeat long-standing residential customers that have used us for years and new business from residential customers ordering the Dream Team Decorating Service.

We are a Charity; please, can you donate a Christmas tree?

We already have a preferred list of local charities, hospices and individuals to whom we choose to donate Christmas trees, so the answer is no. However, we will put your name on file, and if the circumstances change, we will consider adding you to our waiting list.

We are a commercial landlord/pub company/restaurant/contract cleaner with 100+ sites requiring Christmas trees. Can you manage multiple locations and give us your best price?

Yes, we can manage and facilitate multiple sites for companies like yours, but our prices are transparent, and every customer pays the list price. So the answer will always be no if you ask for a volume discount for our services. If you are a facilities company, it is up to you to add the management fee to our list price and not try and take away our profit. Our prices are highly competitive for the service we deliver, and we will represent your customers as we do our valued customers.

What happens to the Christmas tree after you have collected it?

We will donate your Christmas tree to a local wildlife trust, conservation project, or mulch to go back into the ground and plant at least one Christmas tree for everyone supplied. We are always happy for suggestions and welcome any green-minded organization to take the trees off our hands and put them to good use.

What happens to the Christmas tree stand?

We collect the Christmas tree stand with your Christmas tree and store the Christmas tree stand inside our warehouse for next season.

Do you belong to any trade and industry organizations?

We are proud members of the British Christmas Tree Growers Association (BCTGA).

When and why did you set up Deliver me a Christmas tree?

For most of the year, bar the festive season, we t/a Riverhill Garden Supplies, a Landscape Supplies business serving fellow industry professionals and the general public. In addition, we now have a significant online presence. Still, until the internet implosion, Heidi and Jeremy could be seen at their pop-up site on the A25 in Sevenoaks selling their beautiful real Christmas trees from as early as 1998 to generate additional income. Whatever the weather, they would support their fledgling business over the winter when things went quiet by selling Christmas trees. So why Deliver me a Christmas tree? Heidi and Jeremy's first-ever customer was on foot and asked: "Do you deliver?" Of course, Heidi and Jeremy obliged; the rest is history.

Is it true you supply Westminster Cathedral with Christmas trees?

Yes, we do, and we have done it for over a decade. The Cathedral have several trees, the highlight being 2 x 17ft Christmas trees on either side of the altar that we cut in the morning, take up on a trailer and install the same day. It is our favourite job and marks the end of the season for us before the collections begin!

Our office is open from Mon-Sun 7.30am to 8pm including bank Holidays except Christmas Day.